Digitization capability and the digitalization of business models in business-to-business firms: Past, present, and future
Способность к оцифровке и цифровизация бизнес-моделей компаний, работающих на рынках «бизнес — бизнес»: прошлое, настоящее и будущее
2019-12-03
SCID: 54.1/2e9eyvb5
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business model digitalizationbusiness-to-business marketingbusiness-to-business marketsdata-enabled growthdigitization capability
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Abstract (AI)
While the use of data in business-to-business marketing is not a new phenomenon, the digitization and digitalization of business-to-business firms' business models have recently attracted a great deal of attention. With the aim of creating an overview and consolidating this stream of research, the present paper offers a brief historical overview of research on digitization and digitalization in business-to-business markets – concluding that this discussion has a long tradition and, thus, is not a new phenomenon. We develop a definition of digitization capability as a basis for discussing how a firm's digitization capability interacts with its business model to allow for data-enabled growth, i.e. its digitalization, and we highlight promising avenues for future research.
Key Findings
1
A firm’s digitization capability interacts with its business model to enable data-driven growth and business-model digitalization.
2
Digitization and digitalization in B2B markets have a long research tradition and are not entirely new phenomena.
3
The paper consolidates prior research and identifies promising directions for future studies of B2B digitization and digitalization.
4
The paper defines digitization capability as a foundation for analyzing how firms use data within their business models.
Research Object
Business-to-business firms' business models and digitization capability
Research Subject
The interaction between digitization capability and business models in enabling data-enabled growth and digitalization
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2019-12-03
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