POLICE RECORD MANAGEMENT: IDENTIFICATION OF THE PROBLEMS ENCOUNTERED BY POLICE PERSONNEL IN THE FIRST CONGRESSIONAL DISTRICT OF ZAMBOANGA DEL NORTE

This paper primarily sought to determine the extent of effectiveness of police records management in the first congressional district of Zamboanga del Norte. This study employed a quantitative method which included descriptive-survey and descriptive-correlational. There were thirty (30) respondents in the study. Frequency count and per cent, weighted mean, Mann-Whitney U Test, Kruskal-Wallis H Test, and Spearman rank-order correlation were the statistical tools used in the study. The study revealed that the level of respondents' perception level on the attributes of records management, specifically in records creation, records retention and disposition, records storage and maintenance, records access and retrieval, and appropriate use of technology and records management programs is “very much effective" rating. However, the level of respondents' perception level on archival records is "much effective." Moreover, the problems encountered by police personnel in managing police records are not serious and the extent of the factors precipitating the police personnel problems encountered in managing police records is to the least extent. Furthermore, there was no relationship between police record management attributes and record management problems. It signifies that the police records officers' highly effective management of police records had nothing to do with their less severe management issues. In other words, police officers who claimed to be highly competent at handling police records did not necessarily have major issues doing so. Keywords: Police personnel records management, recordkeeping