A Digital Maturity Model for Telecommunications Service Providers
Модель цифровой зрелости для поставщиков телекоммуникационных услуг
2016-08-29
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analytics, mobility, social mediadigital maturity modeldigital services (music, mobile TV, cloud services, Internet of Things)digital transformationtelecommunications service providers
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Abstract (AI)
IntroductionCommunications service providers are being faced with a deep transformation that is taking them from being providers of traditional communication services (e.g., voice, SMS) into providers of digital services (e.g., music, mobile TV, cloud services, Internet of Things) This digital transformation – the use of technology such as analytics, mobility, social media,
Key Findings
1
A digital maturity model is proposed to assess or guide telecommunications service providers through this shift (implied by title).
2
Telecommunications service providers are undergoing digital transformation from traditional communication services to digital services like music, mobile TV, cloud, and IoT.
3
This transformation is driven by adoption of technologies such as analytics, mobility, and social media.
Research Object
Telecommunications service providers (communications service providers) undergoing digital transformation
Research Subject
A digital maturity model for telecommunications service providers assessing their transition from traditional communication services to digital services using technologies such as analytics, mobility, social media, and IoT
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Publication Date
2016-08-29
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