Understanding the Impact of Generation Z on Risk Management—A Preliminary Views on Values, Competencies, and Ethics of the Generation Z in Public Administration

Понимание влияния поколения Z на управление рисками: предварительные представления о ценностях, компетенциях и этике поколения Z в сфере государственного управления
Mirela Panait, Zbysław Dobrowolski, Grzegorz Drozdowski
2022-03-24

Generation Zemployee competencieshuman resource managementpublic administrationrisk management
Gen Z, people born in the Internet age, are entering the labour market and soon will be responsible for public administration. Such a situation creates the need to study their professional motivations and competencies. We aim to determine: (1) What are the motivating factors of Gen Z representatives? (2) What is the factor’s structure of competencies of Gen Z employees? (3) Do Gen Z’s interest in public administration result from their needs to realise the public interest? These questions are fundamental for the strategy of hiring and training newcomers. This original paper’s insights have emerged iteratively based on a systematic literature searching method and data obtained from the surveys (n = 335). Research of Polish representatives of Gen Z showed that their expectations are similar to those found in other countries. However, their responses suggest that ethical issues are not the most important for them. The presence of generation G on the labor market will generate a paradigm shift in the activity of companies and public institutions that will be the employers of these young people. Reconfiguration of the principles of human resource management is necessary so that organizations benefit from the qualities of generation Z—they gravitate towards gamified processes because of mobile-centricity; they are natives of global communication, self-learners, and self-motivators; they appreciate transparency.
1
A survey of 335 Polish Generation Z respondents examined their motivations, competencies, and orientation toward public administration.
2
Ethical issues were not identified as the most important consideration for the surveyed Generation Z respondents.
3
Generation Z is characterized by mobile-centricity, preference for gamified processes, global communication skills, self-directed learning, self-motivation, and appreciation of transparency.
4
Organizations may need to reconfigure human-resource management, hiring, and training practices to benefit from Generation Z’s distinctive qualities.
5
Polish Generation Z employees reported expectations broadly similar to those observed among Generation Z representatives in other countries.

Generation Z employees and prospective employees in public administration

Their professional motivations, competency structure, ethical orientation, and implications for public-sector recruitment, training, and risk management

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2022-03-24
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Mirela Panait
Zbysław Dobrowolski
Grzegorz Drozdowski
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