Bridging the financial divide: a bibliometric analysis on the role of digital financial services within FinTech in enhancing financial inclusion and economic development

Abstract Financial technology (FinTech) and financial inclusion have become increasingly significant as means to alleviate poverty, reduce income inequality, and promote economic growth. This study presents a bibliometric analysis of research on the role of digital financial services in promoting financial access and economic development between 2010 and 2023. Using Scopus database, 695 documents were selected, and Biblioshiny and VOSviewer software were employed for analysis. The study aims to identify research themes, analyze publication trends, assess geographical distribution, recognize influential authors, institutions, and journals, uncover highly cited articles, and determine research gaps. The results reveal a growing interdisciplinary interest in FinTech and financial inclusion, with a surge in research production since 2016, emphasizing the significance of digital financial services in addressing the limitations of traditional financial institutions. The findings also highlight influential authors, institutions, and publications that have shaped the discourse, global collaboration patterns, and emerging research themes and trends. Policymakers are encouraged to foster an environment conducive to the growth and integration of FinTech, while future research directions should focus on the impact of digital financial services on vulnerable populations, alternative financing solutions, and the potential of emerging technologies in advancing financial inclusion and economic development. This analysis underscores the importance of interdisciplinary collaboration, global cooperation, and vigilance in addressing the challenges and opportunities presented by the rapid adoption of digital financial services in promoting inclusive and sustainable economic development.