Analysis of the efficiency of insurance companies in Serbia using the fuzzy AHP and TOPSIS methods

Анализ эффективности страховых компаний в Сербии с использованием методов нечёткого AHP и TOPSIS
Ksenija Mandic, Boris Delibašić, Snežana Knežević, Sladjana Benkovic
2017-01-01

Serbian insurance sectorTOPSISfuzzy AHPinsurance company efficiencymulti-criteria decision-making
The aim of this study is to propose a fuzzy multi-criteria model that will facilitate the assessment of insurance companies’ efficiency. This study includes all companies operating within the insurance sector in Serbia in the period from 2007 to 2014 and the data were used from the published financial statements of insurance companies. Five key indicators were identified for the assessment and rating of insurance companies. Fuzzy Analytic Hierarchy Process (FAHP) and Technique for Order Performance by Similarity to Ideal Solution (TOPSIS) were used for building the proposed model. In the first stage, priority weights of criteria were defined by using the FAHP, while in the second phase the insurance companies were ranked using the TOPSIS method.
1
FAHP determines the priority weights of the evaluation criteria, while TOPSIS ranks companies according to their similarity to the ideal solution.
2
Five key indicators are identified as criteria for evaluating and rating insurance companies.
3
The analysis covers all Serbian insurance companies operating between 2007 and 2014, using data from published financial statements.
4
The study develops a fuzzy multi-criteria model for assessing and ranking insurance-company efficiency in Serbia.

Insurance companies operating in Serbia from 2007 to 2014

their efficiency assessment and ranking based on five key financial indicators

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2017-01-01
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Authors
Ksenija Mandic
Boris Delibašić
Snežana Knežević
Sladjana Benkovic
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