Host-Guest Orientations of Community-based Tourism Products: A Case Study in Bali, Indonesia

Ориентации хозяев и гостей в продуктах общественного (общественно-ориентированного) туризма: кейс на Бали, Индонезия
Ross Dowling, Ni Made Ernawati, Dale Sanders
2017-04-10

community-based tourismhost-guest orientationssafety and hygienetourism product elementstourist expectations
This research provides a greater understanding of community-based tourism products through an examination of the perceptions of the host communities and tourists. Using a survey, data were collected measuring community-based tourism products through nine elements including attractions, travel services, transport, accommodation, food and beverage, souvenirs, packaging, amenities and people. The overall results indicate that there was considerable agreement on most product items. The tourists clearly identified their expectations and were supportive of a sustainable industry; however, they were also concerned about safety and hygiene. The host communities were aware of the intrinsic value of the tourist attractions in their villages but lacked the confidence to share them with visitors.
1
Host communities recognized the intrinsic value of their village tourist attractions but lacked confidence to share them with visitors.
2
Survey measured community-based tourism products via nine elements: attractions, travel services, transport, accommodation, food and beverage, souvenirs, packaging, amenities, and people.
3
Tourists and host communities showed considerable agreement on most community-based tourism product items.
4
Tourists clearly identified their expectations and expressed support for a sustainable tourism industry.
5
Tourists expressed concerns about safety and hygiene in the community-based tourism context.

Community-based tourism products in Bali villages

Host and tourist perceptions of the components of community-based tourism products (attractions, travel services, transport, accommodation, food and beverage, souvenirs, packaging, amenities, and people), including agreement, expectations, sustainability support, and concerns about safety, hygiene, and hosts' willingness to share attractions

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2017-04-10
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Authors
Ross Dowling
Ni Made Ernawati
Dale Sanders
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