The Concept of Information Overload: A Review of Literature from Organization Science, Accounting, Marketing, MIS, and Related Disciplines

Концепция информационной перегрузки: обзор литературы по организационной науке, бухгалтерскому учёту, маркетингу, управленческим информационным системам и смежным дисциплинам
Martin J. Eppler, Jeanne Mengis
2004-10-12

conceptual frameworkcountermeasuresinformation overloadliterature reviewmanagement information systems
Based on literature from the domains of organization science, marketing, accounting, and management information systems, this review article examines the theoretical basis of the information overload discourse and presents an overview of the main definitions, situations, causes, effects, and countermeasures. It analyzes the contributions from the last 30 years to consolidate the existing research in a conceptual framework and to identify future research directions.
1
It examines the theoretical foundations and consolidates major definitions, situations, causes, effects, and countermeasures related to information overload.
2
It identifies future research directions based on gaps and patterns in the reviewed literature.
3
The article develops a conceptual framework integrating existing information-overload research across disciplines.
4
The review synthesizes 30 years of information-overload research across organization science, accounting, marketing, and management information systems.

The information overload phenomenon and its theoretical discourse across organizational, marketing, accounting, and management information systems contexts

Definitions, situations, causes, effects, countermeasures, and conceptual development of information overload

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2004-10-12
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Martin J. Eppler
Jeanne Mengis
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