User Testing and Iterative Design in the Academic Library

This chapter describes the iterative design process used to create a series of information literacy tutorials for an academic library. This case study explains how the various stages of the design process, including setting goals, prototype testing, design refinement, and evaluation, lead to a series of learning objects that are pedagogically sound, user-focused, and engaging. The authors also provide templates and test scripts that can be re-used by scholars and practitioners. The chapter concludes with recommendations for including user testing in the design process for any educational product.