Perceptions and usage of AI chatbots among students in higher education across genders, academic levels and fields of study

Восприятие и использование ИИ-чатботов среди студентов высших учебных заведений по признакам пола, уровня обучения и направления подготовки
Christian Stöhr, Amy Wanyu Ou, Hans Malmström
2024-06-24

AI chatbotsChatGPTgender differenceshigher educationtechnology adoption
AI chatbots have ignited discussions and controversies about their impact on teaching and learning practices in higher education. This study explores students’ adoption and perceptions of ChatGPT and other AI chatbots in higher education. Based on survey data from a large sample (n=5,894) across Swedish universities, the study employs descriptive statistical methods to analyze usage, attitudes, and concerns, and inferential statistics to identify relations between attitudes and usage and background variables (gender, academic level, and field of study). The results reveal broad awareness and use of ChatGPT among students, but not of other AI chatbots. More than half of the students expressed positive attitudes towards the use of chatbots in education, but almost as many expressed concerns about future use. Statistically significant differences were found across all examined grouping variables, particularly between genders and fields of study. Female students and students from the humanities and medicine consistently expressed more negative attitudes and concerns about AI's role in learning and assessment, while males and technology and engineering students showed higher usage and optimism. These findings not only validate the continued relevance of student backgrounds as a determinant of technology adoption but also expose several challenges and considerations surrounding AI and chatbot usage in education. The study supports the development of local solutions to AI in education tailored to student attributes and needs, and it provides insights for developers, educators, and policymakers.
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Female students and students in humanities and medicine show more negative attitudes and greater concerns about AI's role in learning and assessment
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Findings support tailoring local AI-in-education solutions to student attributes and needs and inform developers, educators, and policymakers
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High awareness and use of ChatGPT among Swedish higher-education students (n=5,894), but low awareness/use of other AI chatbots
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Male students and students in technology and engineering report higher chatbot usage and greater optimism about AI in education
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More than half of students hold positive attitudes towards chatbot use in education, while nearly as many express concerns about future use
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Statistically significant differences in chatbot attitudes and usage exist across gender, academic level, and field of study

Students in higher education (users of ChatGPT and other AI chatbots)

Students' adoption, usage, attitudes, and concerns regarding ChatGPT and other AI chatbots, and how these relate to gender, academic level, and field of study

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2024-06-24
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Authors
Christian Stöhr
Amy Wanyu Ou
Hans Malmström
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