The Spreading of Disorder

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Kees Keizer, Siegwart Lindenberg, Linda Steg
2008-11-20

broken windows theoryfield experimentsneighborhood decaysocial norm violationspread of disorder
Imagine that the neighborhood you are living in is covered with graffiti, litter, and unreturned shopping carts. Would this reality cause you to litter more, trespass, or even steal? A thesis known as the broken windows theory suggests that signs of disorderly and petty criminal behavior trigger more disorderly and petty criminal behavior, thus causing the behavior to spread. This may cause neighborhoods to decay and the quality of life of its inhabitants to deteriorate. For a city government, this may be a vital policy issue. But does disorder really spread in neighborhoods? So far there has not been strong empirical support, and it is not clear what constitutes disorder and what may make it spread. We generated hypotheses about the spread of disorder and tested them in six field experiments. We found that, when people observe that others violated a certain social norm or legitimate rule, they are more likely to violate other norms or rules, which causes disorder to spread.
1
Disorder spreads via social observation: seeing others violate norms makes individuals more likely to violate different norms or rules.
2
Observing signs of disorder (graffiti, litter, unreturned carts) increases likelihood that people will commit further norm or rule violations.
3
Six field experiments were conducted to test hypotheses about the spread of disorder, providing empirical evidence that disorder can propagate.
4
The spread of disorder can contribute to neighborhood decay and deterioration of inhabitants' quality of life, implying policy relevance for city governments.

Neighborhood social environment (signs of disorder such as graffiti, litter, unreturned shopping carts and observed norm violations)

Propagation of disorderly and petty-criminal behavior—how observing norm or rule violations increases likelihood of further violations, causing disorder to spread

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Publication Date
2008-11-20
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Authors
Kees Keizer
Siegwart Lindenberg
Linda Steg
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