‘My safety depends on everyone else feeling safe and good’: emotion work among transgender and gender diverse Texans

Emotion work is a regulatory method used to change the degree or quality of one's own or another's emotions. Among sexual minority people, emotion work is a regulatory method utilised to maximise identity expression while maintaining harmony in interpersonal connections. However, little is known about the utilisation of emotion work among transgender and gender diverse (TGD) people. We sought to address this gap by qualitatively exploring emotion work among members of this population. We conducted semi-structured focus groups and interviews with 11 TGD adults. Eligibility criteria included (1) English speaking, (2) at least 18 years old, (3) currently living in Texas, and (4) identifying as TGD. Interviews explored identity-related experiences of discrimination and affirmation in different social environments, and emotional, physiological and behavioural responses. Interview transcripts were analysed by four researchers using thematic analysis. Four superordinate themes were developed: 1) feeling rules, 2) intrapersonal processes, 3) identity management strategies, and 4) psychophysiological strain. We found transgender and gender diverse participants feel responsible for emotion work to maintain comfort in social interactions often at the expense of authentic identity expression and psychosocial wellbeing. Findings are interpreted using the existing literature on identity management and emotion regulation. Implications for clinical practice are also provided.