AI Agents and Agentic Systems: A Multi-Expert Analysis

AI-агенты и агентные системы: анализ нескольких экспертов
Arpan Kumar Kar, Yogesh K. Dwivedi, Tegwen Malik, Laurie Hughes, Tom Crick, Spyridon Samothrakis, Paul Walton, Nir Kshetri, Rahul Dé, Michael Wade, Il Jeon, Vincent Dutot, Keyao Li, Mazen Shawosh, Mousa Albashrawi, Mandanna Appanderanda, Mark Fenwick, Senali Madugoda Gunaratnege, Paulius Jurčys, Laizah Sashah Mutasa
2025-04-24

AI agentsadaptive treatment plansagentic systemsbias in AI-driven processesbusiness process automationdecentralized decision-makingenergy-efficient deploymentgovernance frameworksshared accountabilitysupply chain disruption prediction
The emergence of AI agents and agentic systems represents a significant milestone in artificial intelligence, enabling autonomous systems to operate, learn, and collaborate in complex environments with minimal human intervention. This paper, drawing on multi-expert perspectives, examines the potential of AI agents and agentic systems to reshape industries by decentralizing decision-making, redefining organizational structures, and enhancing cross-functional collaboration. Specific applications include healthcare systems capable of creating adaptive treatment plans, supply chain agents that predict and address disruptions in real-time, and business process automation that reallocates tasks from humans to AI, improving efficiency and innovation. However, the integration of these systems raises critical challenges, including issues of attribution and shared accountability in decision-making, compatibility with legacy systems, and addressing biases in AI-driven processes. The paper concludes that while agentic systems hold immense promise, robust governance frameworks, cross-industry collaboration, and interdisciplinary research into ethical design are essential. Future research should explore adaptive workforce reskilling strategies, transparent accountability mechanisms, and energy-efficient deployment models to ensure ethical and scalable implementation.
1
AI agents and agentic systems enable autonomous operation, learning, and collaboration in complex environments with minimal human intervention.
2
Agentic systems can decentralize decision-making, reshape organizational structures, and enhance cross-functional collaboration across industries.
3
Concrete applications include adaptive healthcare treatment-planning agents, supply chain agents that predict and address disruptions in real-time, and business process automation reallocating tasks from humans to AI to improve efficiency and innovation.
4
Future research priorities include adaptive workforce reskilling strategies, transparent accountability mechanisms, and energy-efficient deployment models for ethical, scalable implementation.
5
Integration challenges include attribution and shared accountability for decisions, compatibility issues with legacy systems, and biases in AI-driven processes.
6
Realizing agentic systems' promise requires robust governance frameworks, cross-industry collaboration, and interdisciplinary ethical design research.

AI agents and agentic systems

Their potential impacts, applications, challenges, and governance — including decentralizing decision-making, reshaping organizations, enabling adaptive applications (e.g., healthcare, supply chain, business automation), accountability/attribution issues, bias mitigation, compatibility with legacy systems, and requirements for governance, workforce reskilling, and energy-efficient deployment

Publication Details
Publication Date
2025-04-24
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Authors
Arpan Kumar Kar
Yogesh K. Dwivedi
Tegwen Malik
Laurie Hughes
Tom Crick
Spyridon Samothrakis
Paul Walton
Nir Kshetri
Rahul Dé
Michael Wade
Il Jeon
Vincent Dutot
Keyao Li
Mazen Shawosh
Mousa Albashrawi
Mandanna Appanderanda
Mark Fenwick
Senali Madugoda Gunaratnege
Paulius Jurčys
Laizah Sashah Mutasa
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